Great news! Belfast is one of the world’s 31 emerging Business Process Outsourcing (BPO) hubs. We’re among a global elite that’s replacing established outsourcing giants based in Bangalore, Chennai or Shanghai.
According to report author’s KPMG, Belfast – like alot of European locations – offers great diversity, excellent infrastructure and numerous niche specialisms.
The proof is in the Bro McFerrans of this world and Allstate’s growing outsourcing presence in NI. Coincidentally Bro was waxing on this week about outsourcing here.
So great news! Curse the hated forces of globalisation for creating unemployment… and, erm… hooray for the forces of globalisation for winning employment opportunities.